2Umbrellas Return or Replacement Policy: - If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

i) Contact 2Umbrellas to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

ii) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original tagged mint condition, as shipped with all packaging and paperwork intact and unaltered. Items with the jewelry plastic tag removed are not acceptable for a full refund.

iii) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.

iv) The issuance of an RMA# does not guarantee final disposition, as all returns are subject to our inspection. if the product you are returning is not brand new, mint condition, as per Paragraph ii) above, it will be subject to a restocking fee in accordance with EBay guidelines, of at least 10%. If your return shows signs of wear and tear - restocking fees may be higher. For specific restocking fees that may be applicaable to your Return, please contact us at emeraldcreations@gmail.com.

v) The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included inside the box, and your Return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments.

vi) If the Return is due to our error, please contact us and we will instruct you on the shipping method to use to return your item.

If you still have questions, you may contact us at via phone at 1-646-643-2187. If you have any suggestions, please let us know as we are always trying to improve upon our service.

2UMBRELLAS c/o Emerald Creations, Inc.
42 W 48th Street, Ste 1600
New York, NY 10036