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Q.  Why Haven't you answered my email?
 
 A:    Although we aim to reply with in 2 BUSINESS DAYS Mon -  Fri, but Sometimes this is not possible
(We don't actually live in ebay and have Family, Jobs and other Commitments :)
So PLEASE be patient and polite, if no reply in 4 BUSINESS DAYS Kindly re-send email.

 

*** You will be directed here if the answer is covered in FAQ

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Q:  When can I expect my order to arrive? 

 

Extremely low priced & unusual items are the UPSIDE of internet shopping,

The DOWNSIDE is waiting for Aust Post to deliver them:) 

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Short Answer:

WORST CASE Senario - 16 BUSINESS DAYS

BEST CASE Senario     -   3 BUSINESS DAYS

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A:  *We  DISPATCH Within Two BUSINESS Days (usually same day)

AFTER Receiving your payment.

 

(Bank Deposits can take up to 4 days)

 

*Aust Post Delivery Times from Western Australia:

(DOMESTIC)

(NORM & REG)    3- 12 BUSINESS days (Avg 3-5 days)
(EXPRESS) 2-10 BUSINESS days (Avg 3-5 days)

 (Sorry NO overnight available)
 

(OVERSEAS) 3-14 BUSINESS days (Avg 4-8 days)

(Please Allow longer during Holiday seasons)

 

** IMPORTANT: Ebay Policies:
Sellers are ONLY responsible for the time taken to DISPATCH your item
NOT the time it takes Aust Post to Deliver.

 

***Aust Post Items CAN'T be tracked as the Article Numbers are ONLY entered

into Aust Post system at the DESTINATION Delivery center.
If AP fails to deliver a Registered or Express item within 21 days, we can help you apply for compensation of up to $50.

 

***You will receive a "Posted Notification" Email when your Item has been dispatched,  it contains important information

PLEASE read it and keep for reference of date posted, Ref # etc.

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Q:  Do you ship internationally?
 
 A:  Yes to most Overseas Countries,

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 Q:  How much is the Shipping and Handling Charge?
 
 A:   ALL Shipping Costs are stated in every Listing and includes;

Ebay Fees, ($4.50+)
Packing, Handling and Processing ($2.00)
Registered ($4.00)
Petrol, Stamps, Time ($???)

So I can safely say, we do NOT profit from Postage!!

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Q:  Do you offer Combined Postage Discounts for Multiple Purchases?   
 

A:  Yes we do and is usually stated in the listing 

** PLEASE wait until you have finished bidding BEFORE completing Checkout,
(Can't combined purchases after)

 

** COMBINED SHIPPING discount is calculated:

DOMESTIC
Most Expensive post item 1st,  then up to $5 for each subsequent item.

(less for smalls)   (SINGLE PAYMENT within 7 days)

 

INTERNATIONAL

Most Expensive post item 1st,  then up to $7 for each subsequent item.

(less for smalls)   (SINGLE PAYMENT within 7 days)

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Q:  Can I Pick Up my Item?
 
 A:  Yes Pick-up is available, $5 of the Postage & handling Fee applies to cover listing costs and to transport item from our warehouse to Our Store.
You are also very welcome to visit our New store at 12 WRIGHT ST KEWDALE W.A. 9470 9998 and check out the thousands of items we have there.

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Q.  Your listing say the item also comes in other sizes/colours, can I click "BUY IT NOW" on that listing but request a different size or colour?
 
 A:    No, each size, style or colour has its own listing, if its not listed, it may have sold out in the meantime.
The listing you bid/buy from is the Size, Style & Colour that we have available to send. If unsure please ask.

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Q:  What Payment Methods can I use?
 
 A:  **Sorry NO Cheques.    (We have no easy way of cashing them)

 

**DOMESTIC BUYERS:

We Accept 

*Bank Deposits ie: Internet or Phone banking "Pay Anyone" 

*Money Orders &

*PayPay 

 

**INTERNATIONAL BUYERS:

PAY PAL Only Thanks ~ Please Request a total

PLEASE BE AWARE:
To be eligible for PAYPAL BUYER PROTECTION, You MUST choose to INSURE

 your parcel

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 Q:  What size is it?
 
 A:  Because "Tag" sizes are not Universal, Detailed Measurements
are given (where Possible) in every Listing so you can compare your

measurements for a perfect fit.

 

Suggested Sizes are Australian sizing and should ONLY be used as a Guide .

Click Here for Size Chart

also copy & paste address below for International Size Conversions

http://www.onlineconversion.com/clothing_womens.htm

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 Q:  How Can I keep My User ID Secret?
 
 A:  All of the "Intimate" type items Listed are made Private, so that no-one can see  the identity of the bidders, nor will purchases be identified when leaving feedback.  

 

Items are shipped in plain packaging, and can be shipped to any nominated address.

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Q:  What is your return policy?
 
 A:     Due to the Intimate nature of most items & in accordance with the Health Dept:

 

We can only accept RETURNS if

** Item/s are NOT as described :) eg:  It that affects the overall style, look, size

or use of the item, 

** The wrong item was sent by mistake  or 

** We have overlooked a major manufacturing fault (Although they are usually

checked before dispatching)
 

** Please contact us with in 10 days of date of sale,  Its IMPORTANT to include your User ID & Ref #   and FULL description of fault  or Incorrect item received

(if possible please send photos)

***  Return  TO:  K Coyle, PO Box 162, FORRESTFIELD W.A.  6058
MUST Be Unworn & Unwashed and Complete

(with all Tags, G-Strings, Belts, Original Packaging, etc)

*** Refund of Postage costs are at our discretion.
Most items are checked before sending but Generally if We stuff up, We pay.

*** If the item has damage from misuse or wear, or is incomplete, No refund or Exchange will be issued and The Buyer is responsible for  all  costs to have the

item returned 
(Rudeness & Offensiveness usually guarantees NO refund of postage :)  

 

**** We are in the process of making all Listings: "NEW Without TAG"

All Items are NEW (Not worn by a human, unless stated in listing) but some items may have had the Paper Tag removed, (for photo on Mannequin)  
If you require a Tag, eg: resale, please let us know and we will make sure to incude one (If it came with one).

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We sincerely appreciate you taking the time

to read our policies ~ Thank You