Q: I have made a purchase, but not received any communication from you?
A: Please ADJUST YOUR SPAM / JUNK FILTER. (Hotmail & Bigpond accounts are notorious for this). We send a confirmation email out after every purchase - then also Payment Received Notifications and Postage Notifications to keep you informed of your orders progress.

POSTAGE QUESTIONS:

Q: Do you combine postage on items when ordered together?
A: Yes, we are more than happy to combine items where possible. Just advise us after purchase of what you would like to do. We will recalculate to give you the best combined rate.

Q: How much is it to post my item to me?
A: All postage costs are listed on the applicable advertisement for your convenience.

Q: How long will it take to get my order?
A: Details are on the applicable advertisement. Most standard items are sent within 1-5 working days of cleared payment - With custom-made items we generally like to allow 7-10 working days.

Q: How do you post my item?
A: Most items are sent via Australia Post, All postage details are listed on the applicable advertisement for your convenience.

PRODUCT QUESTIONS:

BOSS KITS:

Q: Do you have a Boss Kit in stock for my car?
A: Apart from the top 30 part numbers, The majority of Boss Kits are ordered in specifically for you. If your car is noted on the list, then the kit can be ordered. We generally order the kits after cleared payment. Usually around 5 working days to have ready for dispatch.

DASHMATS:

Q: Do you have a Dash Mat in stock for my car?
A: All the Dash Mats are truly made to order, If your car is noted on the list, then we can get it made. We do not carry stocks. Your mat goes into manufacture to your specifics after cleared payment. Usually like to allow 5-10 working days depending on manufacturer processing.

Q: What colour Dash Mat can I get for my car?
A: The Dash Mats are made to compliment your interior - best to match the mat with the colour of the dash top. eg: If your car has a Grey dashtop then the 'Coal' coloured mat is best suited.

POD FILTER ADAPTERS:

Q: Will this Adapter fit my car?
A: We have a number of adapters advertised - We have listed makes and models that they are known to fit - but many will also suit other models. Therefore we have listed each adapters dimensions/configurations to enable you to compare against your particular car.

WINDOW SOX:

Q: Do you have Window Sox in stock for my car?
A: The majority of the Sox are truly made to order, If your car is noted on the list, then we can get them made. We generally get the Sox into manufacture to your specifics after cleared payment.