 |
 | Q: Domestic Shipping Cost |
 |
 | A: For most items shipping is free and does include insurance. A few of our items do have a shipping charge, but if you buy multiple items we can combine the shipping cost. |
 | Q: International Shipping Cost |
 |
 | A: We have changed our shipping policies due to eBay's on-line tracking requirement, we are unable to ship without on-line tracking and at this point only Express Mail international offers that service. Shipping would be $25 plus, an exact price can be quoted if you are still interested. If you feel this shipping amount is to high please contact eBay. |
 | Q: When can I expect my order to arrive? |
 |
 | A: We generally ship within 2 business day from receipt of payment. Your order can take up to 2-6 days to arrive from the day we ship it. We use USPS Priority Mail. In most cases. MAKE SURE YOUR MAILING ADDRESS IS CORRECT! |
 | Q: Do you combine shipping? |
 |
 | A: We do combine shipping on items upon request. If you intend to buy more than one item in more than a 3-day period apart, let us know and we will hold your earlier items until all are handled. |
 | Q: What is your return policy? |
 |
 | A: Items can be returned within 30 days of receipt. Items must be returned in same manner as shipped & paid with same postage as shipped. No refunds will be made on items returned damaged; we are not responsible for damage in transit with postal service. If you purchased postal insurance, notify us & receipt will be mailed to you for a claim. |
 | Q: How much is the Shipping and Handling Charge? |
 |
 | A: Shipping will be described in each listing in actual amount charged. |
 | Q: Do you ship internationally , Alaska, Hawaii, Puerto Rico or APOs? |
 |
 | A: We ship internationally & to Alaska, Hawaii, Puerto Rico and APO addresses. We do have a few exception. Please ask if your country is excluded. Some countries we do not ship to are Iran, Iraq, & Nigeria. |
 | Q: Can you ship item to a different address than my confirmed Paypal address? |
 |
 | A: Yes please let us know a valid reason for shipping to another address and we will consider it. |
 | Q: How can we pay you? |
 |
 | A: PAYPAL PAYMENTS..which accepts Visa, MC and electronic checks Please use email address asilverh@tampabay.rr.com. Must be shipped to your paypal confirmed address
PROPAY - secure on-line credit card payment option
OTHER PAYMENT OPTIONS....By phone we accept Visa, Master Card, American Express or Discover for next day shipping. |
 | Q: If I request a refund, how will it be refunded |
 |
 | A: Refunds will be issued, the same as the original payment method. |