Payment.

• We accept PayPal, Bank Deposit & Payment over the Phone.
• PayPal is the leading online payment system and owned by eBay, through PayPal you can pay with your credit card or from your bank account.
• Phone payments are accepted providing the courier is shown the Credit Card used & your Drivers Licence upon delivery. Please call us on 0488 425 919
• Payment via Bank Deposit is welcomed, Please make sure you use the Item Number or Your Ebay Username so we know it is your payment.
• Please remember that bank deposits take between 1 -3 days to arrive in our account.

Warranty Returns & Tax Invoices.

• We always go out of our way to service our Customers.
• You will be emailed your receipt/ tax invoice which you can save or print.
• If there is any problems with an item you have purchased please call us or email us immediately: australiandirect@gmail.com or phone 0488 425 919
• We have and are happy to send any parts to Caravan Parks, Roadhouses etc to keep you on the move.
• Returned Items must be in as new condition and unless the item is faulty the buyer pays for the return shipping.

Shipping

• We can only ship larger items to a Home or Business Address only small items will go to a post office box.
• It is of the utmost importance that we are provided with a contact telephone number for delivery purposes.
• Items are sent via a variety of methods depending on location, weight & size.
• Items are sent via Australia Post, TNT, StarTrak Express or for Regional Australia a suitable contractor.
• Items normally arrive within 3-5 business days but please be reasonable with your expectations. If you need items during holiday periods please understand that shipping delays can occur due to circumstances beyond our control.
• Please call us if you have any special needs.
• If you live in a Rural Area, W.A or Tasmania as delays can occur due to a variety of factors out of our control please try to understand this.
• Many items are sent Manufacturer direct so if you order two different items often they will arrive in separate shipments.
• Please feel free to call us if you have any questions on 0488 425 919 we are more than happy to help.
• Items are not for pickup except for special cases please call us if you have an inquiry on
  0488 425 919