| BIG SAVING ON COMBINED DOMESTIC ORDERS
With AU POST eParcel postage solutions, we ensure best quality of delivery
• DOMESTIC charge (final invoice)included Insurance (no option), Packaging, Handling, On-line traceable, and signature on delivery
• We DON’T use pre-paid envelopes or unsecured mail to prevent 'Lost parcel claims'.
• HANDLING: 24 Hours after payment arrived .
• TRANSIT TIME:
QLD, NSW, VIC, SA approx 2-3 days.
NT, WA, TAS approx 6-8 days.
We recommend Express for speedy delivery.
* INTERNATIONAL: Please contact us for combined postage charges before bidding |
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PRODUCT QUALITY:
- All Item are BRAND NEW & MOST WITH TAGS (BNWT); 100% authentic and purchased from ORIGINAL SOURCES (SHOP - OUTLETS) in Australia
IMPORTANT - special advertised promotion only:
FREE GIFT :
- If payment has not been made within one (1) working day full postage charge is payable or no FREE GIFT will apply.
- If the item is not faulty and a credit is requested the GIFT needs to be returned otherwise the value of GIFT will be reduced from purchasing price.
FREE POSTAGE:
- Postage charge, packaging & handling fees reduced of the full purchasing amount before final amount get credited to customers account.
NOTE: Every final order (Free postage special included) requires $3 per item for Domestic Insurance or $9.50 per item for International Insurance or International delivery confirmation (Germany, Canada or selected countries). This is NOT optional, it is condition for purchasing in our shop.
SHIPPING:
- All orders are shipped no later than 24 hours after payment has been received/confirmed, except weekends & public holiday. Shipment takes about 1 -3 days domestic, except TAS, NT or WA may take up to 6-8 working day's. We recommend to pay Express for speedy delivery.
- Payments should contain the eBay ITEM NUMBER to help us identify your order
- Your prompt payment ensures speedy dispatch of your order
- Please don't hesitate to contact us if you have any questions before bidding
- We are happy to combine orders, please check our shipping discount
- If you don't accept our postage charges, please dont bid.
- We DON’T accept customers pre-paid envelopes for our dispatch.
- We DON’T use pre-paid express envelopes (no signature required - item not insured – no evidence of arrival the postage)
LARGE ITEM :
- Large items (Bags – Boots or others) send in tough postal bags.
- If you prefer Boots in original shoe box we request $5 to cover the extra postage charge for additional 500gram weight.
DOMESTIC:
- MULTIPLE ITEMS: DO NOT pay until until we could compain all postage charges
- All orders must be prepaid
- We don't ship COD
- No pick-up
- We request insurance cover of $3.00 per item (payable with your invoice) on all items. We don't replace or refund items without insurance cover
- In case of lost postage we will replace the item only – postage is not insured and therefore payable
- Shipment strictly by eParcel service only (your signature is required)
INTERNATIONAL :
- Please view our AIRMAIL CART (link at our home page)
- Air Mail only: Delivery time is estimated between 14 - 24 working days, depend on the incoming parel process in each Country.
- Missing items claim after 28 working day's through us.
- We request insurance cover of $9 for each item (payable with your invoice). We don't replace or refund items without insurance cover.
- Seller is not responsible for any VAT or Import Fees.
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PAYMENT OPTION - INTERNATIONAL :
- MULTIPLE ITEMS:
- MULTIPLE ITEMS: DO NOT pay until until we could compain all postage charges.
- PayPal (preferable) or International Money Transfer only (Total amount of Item, Shipment & Insurance ($9) Please adjust your invoice by adding $9 in Seller charges.
- NO Credit Card Payment accepted
- International Money Order we request an additional $15 extra to cover our bank charges for the transaction.
- Shipment strictly insured Air Mail only.
- Please ensure that you select insured shipping, as we are not liable for stolen or damaged goods through the postal service
PAYMENT OPTION - DOMESTIC:
- Please pay via PayPal, Direct Bank Deposit or Money Order
- Credit Card Payment: Buyer must have a Feedback score of 10 minimum , without negative feedbacks or comments.
- IMPORTANT:
- Shipping discounts are offered for auction winners of 2 items or above within a 7 days period.
- DO NOT pay until we send you message of recalculation of the postage for multiple items.
- Items must be paid together and shipped together; we can not combine shipping for items have been paid separately and send separately.
- Please specify your eBay ITEM NUMBER with your payment to avoid dispatch delays. If you haven’t received your item in reasonable time contact your local Post Office before contacting us. Your parcel might be there for pickup. It also might be that we have been unable to locate your payment with your order.
- All orders must be prepaid
- We don't ship COD
- No pick-up
- Payment must been received within 5 working days of end of auction
- After 10 working days defaulting bidders will be reported to eBay and items will be relist without further notice
RETURNS:
- Faulty or wrong item claims must be made within 1 working day after customer received the item. Customers must send faulty items back to us for testing not later than 1 working day after claim was lodged.
- If the item is faulty or wrong, we will send a replacement by Australian eParcel service (your signature requested) and fully reimburse the customer for the cost of return postage charge.
- We will offer credit or a refund for the item only, when it is faulty or wrong and we do not have a replacement in stock.
- If the item is not faulty, it will be sent back to the customer (at customer’s expenses) and no reimbursement will be made for either the item or return postage & handling fees.
- We exchange but don’t refund for wrong sized item, please choose careful and compare your measurements with our description details, or contact us for information before bidding. (new postage charge required)
INSURANCE COVER :
- PayPal or International Money Transfer only (Total amount of Item, Shipment & Insurance ($9) Please adjust your invoice by adding $9 up to $100 purchasing or additional cost in Seller charges space.
- Shipment strictly insured Air Mail only - no option
- In case of lost postage we will replace the item price only – postage is not insured and therefore not refundable
OTHERS:
- All items are described to our best ability.
- • We will exchange if we have overlooked a significant flaw. Please feel free to contact us first to fix up any problems before leaving negative feedback; negative feedback doesn’t solve any problems.
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