Warranty terms and conditions

All of our products are backed by a 12 month warranty against manufacturing faults, unless otherwise stated. Any work carried out by an unauthorised repairer will result in the warranty being voided.

Items will not be accepted unless you have contacted us beforehand. All returns must be made within 30 days from date of contact.

All items are to be returned in their original packaging. If you have received the wrong item it must be returned to us in new saleable condition.

All postage costs are the responsibility of the purchaser. Postage costs are non refundable, regardless of the reason for return.

We accept no responsibility for items lost or damaged in transit without insurance.

Reasons for Returns:

Items damaged in transit

If your items have been damaged during transit & you did not take insurance at the time of checkout, then unfortunately we cannot accept responsibility as stated in the postage & handling section of our listing.

If you did take insurance on your items, please contact us immediately.

Exchanges cannot be made for damaged packaging, only damaged merchandise. All returned items will be inspected by our staff & customer will be notified of all findings. If no damage is found, item will be returned at the customers expense.

Wrongly received items

Whilst great care is taken to ensure your orders are correct, we allow for human error. If you happen to receive a wrong item please contact us immediately to organise an exchange. All items must be returned to us in a saleable condition.

Faulty goods within warranty period

If your items are damaged during the 12 month warranty period please contact us as soon as the fault is noticed. Contact made after warranty has ended will not be honored. Warranty only covers manufacturing faults and not damage caused by misuse or normal wear & tear. All returned items are to be done so at the customers expense & items will be inspected by our staff. Items that do not meet warranty terms will be returned at customers expense.

If our staff deem your item to meet warranty requirements, you will be entitled to receive a replacement of the same item, or if none available, a similar item.

Unwanted items

If for some reason our items don't meet your requirements, please contact us. Items can be returned at customers expense up to 30 days from receipt of goods. Items must be in an unused & saleable condition. Items can not be exchanged & a 20% handling fee will apply on all refunds.