How long will it take for me to receive my item?

All items are despatched within 2 business days of payment being cleared. Please allow 3-7 business days to receive within Australia, 7-12 worldwide although delivery can usually be quicker depending on your location. If you require quicker postage we recommend you choose express post and pay with paypal.  

I like an item you have listed but I need another size or colour do you have any others apart from those listed?

All items kept in stock are listed in most cases however, we receive new shipments weekly and if it isn't listed we will probably be getting more in or will be able to make up a listing for you to purchase, so please ask as we usually have other sizes and styles available.

How can I pay?

We currently accept the following payment methods:

Bank Deposit or Paypal only. Other payment methods will not be accepted

International Buyers: Paypal only.

Can I exchange my item for another size if it doesn't fit?

We are happy to exchange sizes for clothing if the item is not suitable/does not fit with return postage paid by the buyer. If it is faulty return postage shall be paid by Classy-Couture upon receipt. The returns and exchange policy must be followed. Please see the Terms and Policies Page.

I am not sure what size I would be how can I choose the best size for me?

There are size charts with measurements on all our listings to assist you in deciding which size is most suitable for you. We recommend comparing these measurements against an item of your own that is a good fit to ensure you choose the correct size. If you are unsure what size to choose, please email us with your measurements and current size and we can recommend a suitable size for you. If you purchase and it still is not the fit that you desire once you receive it please refer to the returns and exchange policy.

I am bidding on other items can I wait and pay for all items together so they can be posted together?

Yes please let us know if this is the case so we can combine your purchases and post together. Please do not complete checkout for any of your items until a combined invoice is sent to you with all your purchases.  

I sent an email to "Classy Couture" when will this be answered?

All emails are answered within 24-48 hours. 

I am buying this item for someone else, can you post it to them?

Yes, if you advise us of their address details we can post to them on your behalf however, please ensure you email us at time of sale to ensure delivery to the correct address as this cannot be altered once payment has been received.

What happens if my item gets lost in the post?

In most cases your item will arrive safely within the specified timeframe however sometimes items can go missing in the post.

In the event that your item does go missing we will proactively lodge all the relevant documentation with our delivery partners on your behalf and pro-actively communicate with you to ensure you are updated on the status at all times.

Do you offer any shipping discount on your items?

Yes a A 30% discount is offered on the postage of each additional item paid for at the same time at checkout. Full shipping is charged for the item with the highest shipping cost, additional items will be charged at 30% off. Please ensure you wait for all items to end and they are combined under a single ebay invoice before making payment.

Do you offer fast shipping?