Most items are posted within 48 hrs of payment being cleared except on weekends and public holidays when items are posted on the Tuesday.
Australian Buyers - most items will arrive within 2-6 working days of items being dispatched.
International Buyers:
USA & Canada - most items will arrive within 10-12 working days (2.5-3 weeks) of items being dispatched;
United Kingdom - most items will arrive within 5-7 working days (1-2 weeks) of items being dispatched;
Europe & Asia - most items will arrive within 10-12 working days (2.5-3 weeks) of items being dispatched.
Postage & Handling
Buyer pays Shipping
Shipping costs quoted are for unregistered mail in Australia & Airmail worldwide.
Buyer can specify registered post, buyer pays all additional costs.
International buyers pay for all country specific customs charges and taxes on imported goods.
Customer Service & Return Policy
Only faulty goods will be refundable. Shipping & Handlings are not refundable. Buyer pays for refunds shipping back to the seller.
Money Back Guarantees
Money back guarantees are offered by Clearskincare for certain items. The terms and conditions of these guarantees are specific to those individual items and are stipulated in their item listings.
Terms
When a buyer purchases a Clearskincare product or products from ebay they agree to and accept ALL eBay policies (follow this link to view eBay policies - http://pages.ebay.com.au/help/policies/hub.html?_trksid=m40 ) and the terms and policies outlined on this page and the individual terms and policies outlined in those item's listings.
Purchasing Clearskincare products/items
Clearskincare lists items on various eBay sites such as eBay Australia, eBay USA, eBay UK and eBay Ireland to maximise the global exposure of our products.
The most cost effective method of purchasing Clearskincare products are those listed in Australian dollars.
Feedback
Postive feedback for buyers will only be posted after postive feedback has been posted for Clearskincare by the buyer.
Clearskincare expects that buyers will make reasonable attempts to contact Clearskincare regarding any problems with Clearskincare products or services before officially posting feedback on ebay or opening PayPal disputes. The same courtesy will be provided to buyers from Clearskincare.
Unpaid purchases
Clearskincare will report any unpaid purchases 7 days after purchase as unpaid items via eBay's unpaid item dispute console. It is the responsibility of the buyer to pay for purchases promptly.
Postage & handling charges
Postage and handling charges vary for individual items sold by Clearskincare. Postage & handling discounts are available for the purchase of multiple items, simply enquire by requesting an invoice.
Country specific customs charges and taxes
International buyers pay for all country specific customs charges and taxes on imported goods.
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