Feedback Rating Tutorial:
Upon receipt of your purchase and completion of all EBay transactions, you will be asked to give Feedback and answer a Four Question Survey to rank the Seller’s Services.
We realize it is human nature to be neutral when satisfied with a transaction.
Our Goal at ELEGANT COLLECTIBLES is to give you a FIVE STAR Buying Experience!
Heres how:
~~ Our products are described carefully and as accurately as possible.
~~ Every effort is made to answer your questions as quickly and thoroughly as we can.
~~ Most products ship within 24 business hours of cleared payment, unless stated otherwise.
~~ We offer Express Shipping on most items and Will Ship to Your Gift Recipient unless an item listing states otherwise..
~~ We use the best packing materials possible to protect your purchase, and do charge a small handling fee to cover those costs. It is seldom more than $1.50, and sometimes much less or free. Occasionally, a "difficult to pack" item may require a small amount more.
~~ When you purchase a number of items, IF you ask before paying, we will be happy to ship them in one package, and send you a revised invoice with reduced shipping charges.
Some groupings can be shipped for much less than the eBay calculators figure. So please, give us the opportunity to save you money!
~~ 100% SATISFACTION GUARANTEED. We will make every effort to resolve all problems, if possible. Please email and give us the opportunity before leaving feedback.
In order to keep our prices low, we need to maintain FIVE STAR ratings for our store. We look forward to YOU giving us VERY good ratings.
Please don’t be neutral, answer the questions as accurately as possible, so that we may maintain that FIVE STAR Rating.
Example:
If you think our description was very accurate, please say as much.
If you were very satisfied with our communication, please say so.
If you think our shipping was very quick, mark very quickly.
If you felt our shipping & handling charges were very reasonable, Please mark Very Reasonable.
Thank You for reading our Tutorial.
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