Frequently Asked Questions

How does emu oil help ease the symptoms of arthritis?

Emu oil has quite potent anti-inflammatory properties that occur naturally in it.  This is what helps relieve the symptoms of arthritis and other muscle aches and joint pain.  Emu oil also penetrates the skin, so it gets to the affected area quickly.  Pure Emu Oil when rubbed on the affected area will help relieve the pain and symptoms of arthritis and you only need a small amount (a drop is enough to do an area about the size of the back of your hand) and just apply to the affected area about 2-3 times per day or as required. 

What are the emu oil capsules used for?

The emu oil capsules are taken internally and are used by people with arthritis, muscle aches & joint pain and to help maintain normal healthy cholesterol levels.  Emu oil capsules contain the essential fatty acids that our bodies need.

How long before I receive my order of emu oil products from Talyala Emu Farm?

Talyala Emu Farm pride ourselves on fast efficient service at all times.  If you are ordering in Australia then the goods usually take 2-3 business days for delivery.  We send all Australian orders in Australia Post Express Mail Bags which ensures that we can track the goods if we need to. 

For all overseas orders you generally have to allow 7 - 10 business days for your goods to arrive.  Most customers will receive their goods quicker than this but it just depends on the country the goods are going to and the various laws and regulations of each country.  We send all overseas parcels through Australia Post Airmail Service.

How does your guarantee work?

Simply if you purchase any one of our products and you are not happy with the results of using our product then contact us and we will refund your purchase price (excluding postage).

How can I pay for my EBay purchase?

For Australian buyers we prefer either Direct Deposit into our Bank Account or by Credit Card (we have our own Merchant Facilities and you can phone us on FREECALL 1800 18 18 15 to get instructions how to do this) or by PayPal.

For Overseas customers we require payment by either credit card (we will email you an authority form) or by PayPal.