|

Customer Service
We
are here to ensure your satisfaction - but
sometimes things go wrong!
Please remember
that:
We make
mistakes
You make mistakes
eBay and PayPal make mistakes
Banks make mistakes and
Postal services make mistakes
Internet and email services sometimes fail
and
SPAM and Junk Mail filters sometimes delete
genuine emails and
none of these things
have been done deliberately to harm you in any way!
Goodly Bits operates under a strict Code of ethics
and
You may rest assured that:
-
If
we made a mistake, we
will fix it at no cost to you.
-
If
you or any other third party made
a mistake,
we will help you to
fix it whilst minimising any cost
to you.
-
We
will promptly and courteously deal with any
polite and reasonable
requests.
If something does happen to go wrong with your
order, it could be for any number of reasons and we
would kindly ask you to
first check these
common problems.
You may also rest assured that:
We will not under any circumstances deal with
any persons who are rude, threatening or abusive.
We will not under any circumstances deal with
any persons who use foul, vulgar or offensive
language.
We do not treat our valued customers in this fashion and the advent of a
problem in no way entitles customers to treat us
in such a fashion. We are here to help - not be
abused, threatened or cajoled.
For kind, honest, friendly
assistance with any problems, please
contact us with
-
Your full and real name
-
Your eBay user ID
-
Your real, working email address.
-
The
eBay Item Number and Listing title of
concern
-
Your Postal address
-
A
brief description of the problem
Please treat people with the dignity and
respect that they deserve.
 
Web Design and Development by AppleLeaf Software
Copyright
©
2008
|