Thanks for taking the time to look at our store !
All buy it now prices include GST and items will be sent with a tax invoice.
OUR QUALITY POLICY
Any items we sell will be genuine or original equipment quality without exception.
If you want "the cheapest price on eBay" that is not us.
If you want the same quality you get at your local BMW dealer at the best price we can possibly supply it for,
usually saving you 40-70% then we can help you.
We do not sell parts branded Hamburg Technic, Grocon, Meyle or similar
that are made in third world countries and then branded as German.
OUR LISTING POLICY
All items we list are our stock and are in stock when listed.
We also have a very large BMW workshop so we have to reserve the right to end an auction at any
time if the item in question is needed by the workshop.
OUR SHIPPING POLICY
Shipping is free Australia Wide via the most economical service possible.
This will usually be Australia Post.
If you purchase a large or heavy item and require urgent delivery, please request total after purchase as express
delivery is not covered for these large and/or heavy items.
We do not own the post office or shipping companies so our liability ends as soon as the item is
accepted by the Post Office or shipping company.
If you require a registered service please request total after purchase and
we will invoice you including the extra few dollars this costs.
Items will be shipped on same day payment is received by us excluding weekends.
OUR PAYMENT POLICY
Payment is expected within 48 hours of your purchase via Paypal or Bank Deposit.
Bank Details as follows:
National Australia Bank
Account Name: Independent BMW Pty Ltd
BSB: 086 170
Account Number: 896710362
As a reference please use "eBay" followed by the item number or your shipment will be delayed.
OUR REFUND POLICY
Please choose carefully as we do not refund for incorrect purchase or if you change your mind.
OUR WARRANTY POLICY
All items come with 12 months warranty.
In the unlikely event of a warranty problem please email us @ igoc@gmx.com and we will address the issue within 12 hours.
EMAIL ENQUIRIES
Email enquiries regarding an item will be answered as soon as possible and in the order they are received by our server.
Generally this will be within 12 hours.
We don't usually answer emails on weekends as divorce is very costly.
SUITABILITY FOR YOUR VEHICLE
If you are in doubt about fitment to your vehicle and your local BMW dealer plays the "we don't supply part numbers" game send
us a question including your vehicle's vin number and we will determine correct fitment for your vehicle.