 |
| Q:What is your return policy? |
|
| A:We will replace/refund any item that arrives damaged or is missing presumed gone.Please provide a photo to jkwhalley@aapt.net.au showing the problem with the Item. Refunds/replacements will not be given if item if the washing Instructions with Calico Bags and Mugs have not been followed. |
| Q:Do you combine shipping? |
|
| A:Yes, we combine shipping therefore saving you money. All items are sent as Registered mail as a matter of course. This is for your protection and ours.Please wait for an Invoice before paying. |
| Q:When can I expect my order to arrive? |
|
| A:All orders are sent within 24 hours of receiving payment in my account.
Please allow at least 7 days for your purchase to arrive (Vic, NSW, SA, QLD) WA. and NT allow 2 weeks.
Please note: If paying by echeque through Paypal, payment from paypal may not arrive in the account straight away. It takes sometimes 4-5 days to clear an e-cheque. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:There is no Shipping and Handling Charge. All charges are those from Australia Post.
We also subsidise the Registered Post price as we buy in bulk. |
| Q:Do you ship internationally? |
|
| A:We can ship Internationally, however please contact seller BEFORE buying to find out Postal Charges. |
) 
