 |
| Q:Does your items New? |
|
| A:Yes, All of our item are new unless said differently in item description. |
| Q:Do you send the item by Registered Post? |
|
| A:Yes, All of our items send by Registered post with tracking numbers. |
| Q:When can i expect my item to arrive? |
|
| A:We Generally post the item 24-48 hours of the payment clearing.
You will receive a confirmation email as soon as we receive your payment and another as soon as it ships.
Most of our items take between 1-4 working days to arrive to all of Australia excluding remote areas in WA etc... |
| Q:Do you post International? |
|
| A:Please send us a mail with the Country details and the item/s you are interested and we will send you a quote. |
| Q:What payment options you accept? |
|
| A:We accept Pay Pal, Bank transfer & Bank cheque. |
| Q:What is your bank details for bank transfer? |
|
| A:K.G.Electronic
Commonwealth Bank
BSB: 063 128
ACN: 1036 0166
Please type transaction details: Item number or Ebay user ID. |
| Q:Do you ship to P.O BOX |
|
| A:Yes,
We Do ship to P.O. Box |
| Q:What is your return Policy? |
|
| A:Yes,
We have 7 days return policy on all of our items.
We want you to be 100% satisfied! If the item arrives damaged, defective, or you are unsatisfied in any way please contact us at kg.electric@gmail.com and we will make arrangements with you for refund, reship or return! No questions asked! |
| Q:What is the warranty on the wall brackets? |
|
| A:All of our Plasma/LCD TV wall brackets have 5years Replacement warranty |
| Q:What is the best and fastest way to contact K.G.Electronic? |
|
| A:PLEASE NOTE:
Please DO NOT Hide your email address. we receive about 100 - 200 emails a day, and we do our best to reply through the eBay message system, it is too slow.
You can call us on 0395559670.
Or mail us directly to: KG.Electric@gmail.com |
| Q:Can I pick up? |
|
| A:YES Absolutely, pick up is available on Monday, Tuesday & Thursday between 10:00 - 16:30.
Address is Factory 2/477 Warrigal rd, Moorabbin.(across bunnings warehouse)
Please call b4 arriving to confirm stock availability.
Doron:0434007973
Ganon:0406656856
Office:0395559670
Please note: Pick up is available + Handling fee. Contact us for info. |
| Q:Can I pay by Card on pick up? |
|
| A:YES,
We accept Cash, Credit card, and Eftpos. |
| Q:Do you offer combine shipping? |
|
| A:YES,
Contact us on KG.Electric@gmail.com when you committed to buy and we will combine the shipping and discount it. |
| Q:Do you accept credit card payment? |
|
| A:Yes,
We can accept credit card payment.
Above $99 We will need a copy of drivers license and credit card for verification |
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