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Kelleys-Shop
Kelleys-Shop
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Welcome to Kelley's Shop! Our goal is to provide our customers with excellent customer service, while offering quality scrap booking products at reasonable prices. Please be sure to add us to your favorites and find the hottest scrap booking trends being added to our store daily.
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  • Frequently Asked Questions
Thank you for checking out my great items. Below you will find the most frequently asked questions. I sure hope they will help. If there is anything that is not answered, please feel free to contact me through ebay and I'll be more than happy to assist you! Thanks Kelly

Q:Why do you list items in different currencies?

A:I want to apologize about any confusion regarding our foreign currency listings. Due to the fact that we market and ship the products all over the world, it is necessary for us to list the items in different currencies on different ebay sites. Unfortunatly, depending on which ebay site you are viewing (example: ebay.com or ebay.uk) You the buyer is shown a wide variety of products which may be listed in different currencies. Ebay.com (the US based site) often shows items that are actually listed on other sites in different currencies to give you, the buyer, a larger selection of items to choose from. However ebay does not realize that this is actually confusing the buyers. Again my personal apologizes if this ebay view setting has caused confusion. In the future for all ebay items you are searching for, if you click on the search options setting to veiw items only in the region you are interested in, your ebay search will bring you back only the listings for example in the USA only. Also we are a USA based company and our ebay store items are all listed in the USA dollars. Feel free to browse our ebay storeto find a wider selection of items listed all in one currency. We have also broken down our worldwide auctions if you are interested in purchasing items in a currency other then US Dollars. Please let me know if there is anything else that i can assist you with. Thank you and have a great day!

Q:Do you offer combined shipping?

A:We do combine shipping. Please note that if the items are bought in different currencies or sites, unfortunately we are not able to combine the items into one invoice. This is eBay’s policy and we have no control over it. Below is the guide to help you figure out what the exact cost of shipping the items will be on the multiple combined auctions purchases. Again, due to the fact that we market the items all over the world and list the items in different currencies, we are not able to combine the items that are made in different currencies on different international eBay sites. If you purchase items that are listed in different currencies, they have to be paid for separately. Example: Purchase 4 items all listed in GBP = Yes we do combine! Example: Purchase 1 item in EUR and 1 in USD = NO, can not be combined, must be paid separately. Example: Purchase 1 item in EUR (eBay.fr) and 1 item in EUR (eBay.be) = NO, can not be combined, must be paid separately. Combined shipping policy: GBP- Full price on the cost of shipping the first item, 0.50 OFF each additional item AUD- Full price on the cost of shipping the first item, 1.20 OFF each additional item USD- Full price on the cost of shipping the first item, 1.00 OFF each additional item EUR- Full price on the cost of shipping the first item, 0,75 OFF each additional item When you are done shopping, if you have purchased more than one item, please request an invoice(since eBay does not add the discount) and I will be more than happy to help you.

Q:What payment methods to you accept?

A:We accept the following payment methods: Paypal Money Orders (please include the item number) in US currency ONLY! Personal Check (please include the item number). Personal checks will only be accepted by United States customers in U.S. Currency. Visa MasterCard ** Note: If you would like to pay by credit card (Visa and MasterCard), please email me the following things: Name on Card Address that the card is billed to Card Number Expiration Date **Note: If you would like to mail in the payment, please make sure to include your eBay username and the item’s eBay listing number. Mail payments to: Kelly’s Shop 26329 Hickory Ln. Olmsted Falls, OH 44138 ** Note: Please be aware that we list items in different currencies to market the items worldwide. If you need to convert currencies to pay in the currency you are accustomed to, please visit the website: www.xe.com. Please let me know if you have any other questions and I will be more than happy to help you!



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