Cancellation Orders*
that are cancelled that have not been shipped are assessed a non negotiable 10% cancellation fee. Orders can also be cancelled after they have been shipped. In this event the order is subject to a non negotiable 25% cancellation fee as well as the original shipping cost and the cost to return the product to the warehouse of origin.
Exchange
We accept exchange during 7 day since the shipping day . and the item is unused . the cost of shipping is the responsibility of the customer And all product re-sent from us must be paid for registered post. No exception Return We are happy to accept returns on entire orders*. The returned product must be unopened and within 10 days from the shipping day from our warehouse. A non negotiable 25% re-stocking fee is assessed for returns. In the event the product needs to be shipped back to our address, the cost of shipping is the responsibility of the customer. Refunds are given after the product has been received and inspected by our warehouse. No refund will be given on opened or damaged product. It is the responsibility of the customer to ensure the product is returned in resalable condition