As per our company policy, the postage fee charged to the customer includes delivery and service charge regardless the distance and weight.

Please provide the full address for shipment. Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional Delivery and Service Charges so incurred. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned.

Items are generally shipped out the next business day via REGISTERED POST after payment has been verified (Sat. & Sun. excluded)

Normally, the Australia Post takes two to 10 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Australia Post. We will re-send your order after Australia Post has completed the investigation of the lost parcel, which would take about 3 to 4 weeks from the day of complaint.

Shipment Information will be emailed to buyer once it is shipped.

Local pick up is not available.

We only ship to shipping address that you registered on eBay or PayPal, if you want to change address, please email us in time. We are not responsible for wrong or undeliverable address.

We usually send items the next business day after payment confirmed. If you haven't received your item, pls go to your local post office to have a check or email us.