! All successful Bidders receive an Email with payment details. Our payment preferences are Direct Bank Deposit (contact us for details) or PayPal.
! We are happy to combine items (depending on weight and size) and recommend Australia Post Express Post Pre-Paid Satchels for anywhere in Australia, as these satchels provide a tracking number.
! You may choose Registered Post, which includes up to $100 insurance, at a small additional cost if you require it.
! Postal insurance is recommended if you choose Australia Post Regular Postal Service; however payment through PayPal can give a buyer added protection.
! We cannot take responsibility for parcels lost during transit and Australia Post does not accept liability for lost parcels!
! For International buyers we offer Australia Post International Air Parcel Service please follow the link or contact us for more details.

! Our intention is to present all Items for sale with a full description and in the best condition possible;
! As EBay is an Auction site we encourage you to ask as many questions as you need to about the Item before you bid, as bids are final and we want your experience to be a positive one;
! To the best of our ability any flaws are described and or photographed;
! Pre Loved Shoes are thoroughly cleaned prior to listing and we endeavour to include accurate measurements for every listing;
! All Items are packaged in either bubble wrap or tissue paper, at our cost, to ensure, as best we can, safe shipment;
! We recommend Express Post for shipment and endeavour to ship the same day when we receive payment before 4.00 PM EST;
! We try very hard to meet your expectations with every Item purchase, however if an unintended error is made we will attempt to resolve it as quickly as we can;
! We are available to discuss your Item purchase by Email or Phone and provide our contact details to every purchaser;
! We try to respond the same day to any enquiry;
! Should you change your mind about a purchase we will cancel the purchase or accept returns on a case-by-case basis, you just need to contact us to discuss - but please note that we cannot refund your postage costs if you receive the Item and change your mind;
! Feedback is an extremely important part of EBay for us both so we would rather discuss any issue and seek to resolve it without the need to leave anything but positive feedback for us both.

We wish you happy bidding!
Debbie & Gregory