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Store Policies TERMS & CONDITI
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Store
Policies
TERMS & CONDITIONS
Due to the
number of parcels being misplaced / lost in transit, items where listed
'registered' or
combined purchases will now have to be paid for and sent by Registered Post.
We are happy to combine
purchases from our eBay Store and Auctions to save you on postage costs. Please
ensure you finish your shopping / bidding within 7 days to benefit from this
offer. If you wish to take advantage of combined postage, please request a
combined invoice prior to payment. Express Post is
available on request. Please feel free to contact us with any questions or queries.
PAYMENT
INFORMATION
Payment methods
accepted are Direct Deposit, Money Order, or Paypal. For International Customers
only Paypal in Australian Dollars accepted. Please make payment within 5 days.
If paying by Direct Deposit, please use your eBay ID when paying as to assist us
in matching your payment to you. Confirmation of your payment will be sent to
you upon receipt. Also note it can take up to three working days for payment to
clear when paying via Bpay, Direct Deposit or Internet Transfer. Please make sure your address is
current with Paypal. Our
Banking Details: Bendigo Bank, Brightmark Pty Ltd, BSB no. 633-000, Account no.
108007626.
SHIPPING
INFORMATION
All parcels are shipped
through Australia Post. Insurance is available upon request. Items will be
shipped when payment has been received then we will post on the same day or next
business day. Delivery time is usually 2-4 working days Australia wide, but
allow up to 7 working days for delivery. Postage cost also includes Australia
Post tough bag or padded bag. Larger parcels are sent in packing boxes and are
well padded. Packaging is kept to the cheapest but safest method. We do not add
handling costs. Please make sure your shipping address is current with eBay.
International buyers should email us for a shipping quote prior to bidding.
OUR GUARANTEE
Each and everyone of our
customers is of great importance. We guarantee your purchases are priced
competitively, brand new and in perfect condition. They will be packed with
great care and shipped to you quickly. If for some reason you are unhappy with
your purchase, please contact us and allow us to come to an agreement that
pleases you.
RETURN POLICY
Items advertised for
sale are described as clearly as possible, however, should there be a problem
with your purchase, please contact us within 24 hours of receiving and we will
organize a replacement or a refund. Postal charges are not refundable and the
return of goods is at your expense. Products need to be returned in the
condition that they were sent.
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