SHIPPING AND HANDLING RATES:
The Last Day for Guaranteed shipping for the Holidays may be found on these pages:
• For Domestic Shipments Click Here.
• For International Shipments Click Here.
IMPORTANT POLICIES:
• All orders are processed within 12-24 hours.
• All merchandise ships from the United States.
• All orders shipping to P.O. boxes will automatically be sent USPS.
• Import duties and taxes are the customer's responsibility. Street Moda is NOT responsible
for any import duties and/or import taxes.
• All United States FedEx Ground, 2 Day and Next Day Air shipments, with merchandise
value of $150 or more, and/or shipping to an apartment or condo complex will require
a signature upon delivery. No exceptions.
• If you are a customer outside of the United States, you will be subject to not only customs
and duty fees but taxes such as GST in Australia and VAT in the United Kingdom. Our prices
do NOT include these taxes.These taxes will be collected by the delivering freight company.
• Orders including PLEASER, LAMO, and ROCKETDOG
For domestic P.O. box and all international orders that include these brands,
please allow a 1.5 week processing delay, as they are dropshipped from California.
• BULK ORDERS (10+ pairs domestic, 5+ pairs international) will be subject to actual
frieght charges. Please contact customer service at our Support Portal if you plan on
ordering in bulk, so we can quote actual shipping charges.
• To COMBINE SHIPPING rates, all of your items must be included in one checkout.
If all of your items purchased do not appear in the checkout, please let customer service know
so we can combine them manually.
• NOTE: We cannot automatically combine invoices from multiple Street Moda sites. If you purchase
something from our US and/or UK and AU store, we will have to manually refund you for combined
shipping rates. Please alert customer service in this situation so we can adjust your invoice.
US CUSTOMERS: All shipping methods come with tracking visibility. All tracking numbers
are sent via e-mail within 24-48 hours of payment being received (orders are processed within
12-24 hours). If you do not receive the tracking number, please contact customer service.
UK & INTERNATIONAL CUSTOMERS: DHL Global Mail does not provide tracking numbers.
If you wish to have tracking visibility, please select Fedex International Economy.
All shipping rates are based upon estimated weight of item. Lightweight shoes include shoes
that weigh under 2lbs. If a pair of shoes features lightweight shipping rates, you will notice
the discounted shipping rates in the product description. If you have any further questions,
feel free to e-mail us at our Support Portal located below:
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