All sales are final. No return or exchange except on items which are defective with insurance purchase. No refunds are offered. Only defective product will be offered exchange. Defective products must be returned within 3 days of receipt of items or return will not be accepted. Shipping & handling is non-refundable. Customer is responsible for paying the return shipping costs for returned items. It may take up to 7 business days to process your return after we receive your product.