1.Please contact me at the end of the sale and let me know the title you have purchased and the amount paid, unless you have paid by Paypal. 2. We send goods by parcel post, at a flat rate up to 500 grams and 3 kgs, see www.australiapost.com.au for rates. 3. Delivery is up to 5 business days domestically and 10 business days internationally. 4. We add $1.00 per book for handling and packaging and a net amount for insurance if your purchase exceeds AUD$100.00 5. All items are described as accurately as possible. 6. We offer a full refund if goods are returned in the same condtion within seven days. 7. Please contact us first if you have a query we're very friendly at The Perpetual Reader.