We understand that you have a lot of choices on Ebay so we’d like to point out why you should purchase from “The Tool Shop”.
Customer service is our No.1 priority. We understand that purchasing online can still be scary and at times sellers do not appreciate that. We respond to all customer requests within a guaranteed 24 hour time period and put as much detail into our auction listings as possible in order to help both first time and experienced bidders navigate the Ebay process.
We provide constant communication throughout the Ebay process. Prior to bidding or winning, you can visit our FAQ’S section or contact us with any other concerns. We will reply to all email communication within 24 hours GUARANTEED!
Should you win any of our items, you will receive the following emails:
1. “Winning buyer” email complete with secure checkout link for completion of purchase
2.“Payment received” email once your payment has cleared
3.“Item dispatched” email complete with tracking details once your item has been sent
36 Hour shipping guaranteed! Once your payment has cleared, we guarantee to dispatch your item within 36 hours (between Mon-Fri only). You will also receive full tracking details including the company name and contact details.
”The Tool Shop” prides itself on sourcing and supplying only quality products. All of our products meet relevant applicable standards and can be seen as the leader in their field.
Our feedback speaks for itself. We’ve processed over 10,000 orders and maintained a positive feedback of over 99.5% Click here to see some of the positive comments our customers have made.
Our experience in sourcing products worldwide means that we have no doubt you are receiving the best possible prices on our products. We aim to represent “value for money” !