Goods will usually be sent within 3-4 business days from receipt of cleared payment via Australia Post registered "e-parcel" unless otherwise stated in listing,for larger items we use Toll Transport. "e-parcel" items are trackable and must be signed for at destination. If no one is home to sign a card will be left and item can be collected from local post office. Insurance is not included but is available. For more information you can call our store on (08) 85225558 , 9am to 5pm weekdays (S.A. time)