|  | | | Warehousehair | | | Maintained by: | | Welcome! We stock major brands of shampoo, conditioner, treatment, styling products, etc - including Schwarzkopf, L'Oreal, Wella, Matrix, PPS, Vita 5, Nioxin and Natural Look. We also supply hair clippers, dryers, irons, tongs, waxing products, eyelash tints, pet clippers, plus much more ... | |
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| | Frequently Asked Questions |
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Our store is staffed Monday to Friday, between 9am and 4pm. We generally respond to messages and queries within 24 hours. Emails/enquiries received Friday afternoon and throughout the weekend will be answered Monday. If purchasing multiple items, please wait for your order to be combined before paying, so that the correct postage amount can be applied. Happy Shopping!!!
NEED HELP??? - Give us a ring on 1300 729 951 (Mon - Fri 8.30 - 4.00)
ANNOUNCEMENTS: Christmas Break - our office will be closed Monday 21st December through to Thursday 7th January. During this period no messages will be answered or parcels sent. Wishing all ebayer's a safe and Happy Christmas and prosperous New Year.
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 | | Please pay within 3 days of successful bid or purchase. If you are waiting for other items to finish, or need an extension, just let us know. Items will then be dispatched usually within 2 business days. If buying more than one product please wait for your order to be combined by us before paying, so that the correct postage amount can be applied.
Delivery address - if delivery address is different to your primary postal address please message us through the eBay message service or by email to offshore_waves@hotmail.com |
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| We accept payment by bank deposit, direct debit, Mastercard, Visa, money order, bank cheque, personal cheque & Paypal. Our bank details are as follows: Bank - NAB, BSB - 084 572, Account Number - 75 276 7503, Account Name - Warehousehair. For a secure way to pay by Mastercard or Visa use Paypal, otherwise you can ring us on 1300 729 951 or message/email your details through. Our email address is offshore_waves@hotmail.com. Address for payments via mail - Warehousehair, PO Box 2794, BURLEIGH BC, QLD 4220. |
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| | | Frequently Asked Questions | | | Q:What is the best shampoo and conditioner for my hair type (frizzy, dry, damaged, coloured, fine)? | | | A:It is very difficult to give advice without actually seeing your hair. A person's hair is affected by so many variables, such as hair type, age, products/processes used, health, etc. As such, if we did recommend a particular product there is no guarantee that it would suit you. The best person to advise you is your hairdresser. | | Q:Which animal clipper is best for my pet? | | | A:The Wahl KM professional series are the best ones to buy. They have powerful motors and interchangeable blades to suit individual breeds (see Blade Guide). The Show Pro is good for trimming and touching up, and for clippering short, straight hair breeds. The Wahl Touch Up, Stylique and Pocket trimmers are fine for trimming and touching up. | | Q:Do you combined shipping? | | | A:Yes we do. Postage cost is based on weight and volume. For a quote please message us listing the items you wish to purchase and your postcode. | | Q:What is the best depilatory wax to use and how do I use it? | | | A:Please refer to the Waxing/Depilatory Guide which gives general information about the waxing products we sell. This guide does not explain waxing techniques, however we do sell a step-by-step DVD which is very informative. | | Q:Can I pick up my purchases instead of having them posted out? | | | A:Sorry, pick up is not available. | | Q:What is the difference between the Taper 2000 and Super Taper clipper? | | | A:The Taper 2000 has a more powerful motor. As such, the clipper is more noisier and clunkier to switch on. The Taper 2000 comes with four attachment combs, where as the Super Taper does not. However the Super Taper comes with a handy storage box. Attachment combs are available separately on our Ebay store. | | Q:How can I contact you? | | | A:You can contact us using any of the following methods as well as through eBay's message service - phone: 1300 729 951 (outside Australia: +61 7 5535 8075), email: offshore_waves@hotmail.com, fax: 07 5535 8911,
postal address: Warehousehair, PO Box 2794, Burleigh BC, QLD 4220, Australia. Our office hours are: Monday to Friday - 9am to 4pm. |
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