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| Q:Do you offer combine shipping for Multiple items? |
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| A:If items are purchased from different shipping profiles, our invoice will calculate the shipping costs and process the first item with the higher shipping fee. All additional items will be processed at their discounted shipping rate. Combined shipping is available only when buyer pays all multiple items at one time. Thank you |
| Q:How long will I expect my order to arrive |
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| A:We ship 7 days a week, for Domestic order,
1st class mail: 3-5 business days.
priority mail: 2-3 business days.
For international order,
1st class: 3-5 weeks(may experience custom checking and causing delay).
priority mail: 2-3 weeks(may experience custom checking and causing delay). thank you:D |
| Q:Can I send you money order/cashier check? |
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| A:We accept PayPal only at this point of time. Please understand that there is no exception to this. Thanks |
| Q:Do you accept Return? |
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| A:Lost or damaged items during transit will be replaced for FREE!7 days MONEY BACK GUARANTEE if not completely satisfied. For any exchange or refund, the product must be in its original condition, shipping and handling are not refundable. |
| Q:Is there any tracking information available for international shipment? |
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| A:There is no tracking information available for international shipment with USPS. We have looked into this matter extensively and feel that we are using the right shipping method. By doing this, we are able to keep the cost affordable for international customers. |
| Q:Why should customers buy from us? |
|
| A:-You get products at great value
-We provide great customer care all the way through
-Most importantly you are buying "TRUST" & "CONFIDENCE" from us |
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