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coolyaya666
About all my fashion dresses
Dress Measurement
Combine shipping and lost parcel

Christmas shipping

Busy Christmas season coming! For getting your order on time, please choose express post. As busy time at moment, shipping may cause a few days delay than before, please understand this and do not complain us if you do not get your parcel on time, we will try our best for posting your parcel at the first time.

Air mail  normally will take 2-3 weeks, Christmas time may take 3-4 weeks.

Express post will take  5-7 business days (not include weekend and holiday), Christmas time may take 7-9 business days.

Postage is depend on the weight of the parcel, shipping time depend on post office, please do not be angry if you do not get your parcel on time. The best way is buy earlier and choose express post.

We expect your understanding and leave good DSR for our service and shipping.

If you are not happy with your purchasing, we will offer merchandise credit after you return the item.

Dear customers:

Item will be shipped form China, it will take 7-14 business days (not include the weekend and holiday) by air mail, or 5-7 business days by express post.

Combine shipping is welcome, 50% postage discount for additional items.

About lost parcel

We understand how terrible it is if you do not receive the parcel, but please understand that lost parcel is not our fault, as delivery delay or some other reasons, this do happen sometime, here is how we handle lost parcel:

Parcel delivery process:

Postman delivery parcel to your door, if you are not at home, they will leave you a note and ask you to claim your parcel in your local post office. Post office will keep parcel for sometime (normally one month time), if still no one claim the parcel, they will send the parcel back to me.

What you should do when you did not receive the parcel in 14 business days:

Please go to your local post office and ask for your parcel form China, 80% buyers found their parcel in their local post office, so please do check with them, it save a lot of trouble for both of us.

What I will do:

Please trust our reputation on ebay, we never leave our customer alone when this happen, we always can solve the problem for you.

We will wait for sometime (within 2 month), when we receive the returned parcel, we will ask you whether you like refund or resend it to you, we will do whatever you like.

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