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Postage and Handling

We post worldwide from Thailand using registered airmail unless otherwise requested. Shipping usually takes 7-14 days, but as little as 4 days and sometimes slightly longer, depending on the destination. All items are professionally packed to ensure safe arrival. Products are normally sent through Thai Post, which we have found to be very efficient and reliable. Items sent through Thai Post are registered and a tracking number issued. Packages with a combined weight of more than 2 kilograms will be posted using SAL (economy air) and will take 2-3 weeks. Items bought within a 5 day period can be combined to reduce the cost of postage. Customers making multiple purchases will be notified of the total cost of postage by email. Your items will be sent within 2 days of receiving payment. Customers can request insurance and will be notified of the additional cost.  Insurance may be not available for some countries. If an item is returned to us marked ‘Unclaimed’, the cost of sending it again will be the responsibility of the customer. sabai designs will not accept responsibility for any customs related problems arising after items have been sent.

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Payment Methods

We accept payment by PayPal and direct deposit into our Australian bank account. sabai designs respects the rules and environment of trust maintained by eBay and asks that only serious buyers place bids on items. Items will be sent within 2 days of payment being confirmed by PayPal or the bank. Prompt payment is appreciated. If payment is not received within 7 days after a listing closes and the winning buyer has failed to respond to our emails, a dispute will be lodged with eBay

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Return Policy

We agree to refund money paid for an item, less the cost of postage, or offer store credit to any customer not satisfied with an item purchased. The item must be returned to us in its original condition, within 14 days of receipt to qualify for a refund or store credit.  Please notify us immediately by email if you intend to return an item.

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About Us

sabai designs offers a dynamic collection of some of the most beautiful and interesting products available from Thailand, Laos, Vietnam, Burma, Cambodia and India. Our products are hand made by skilled artists, craftsmen and women and are often ‘one of a kind’ pieces. We are constantly stocking our store with exotic new treasures that reflect the colourful cultures and traditions of South East Asia. We hope to support traditional and emerging skills in developing countries by finding a global market for their rich and diverse products.  sabai designs also supports Elephant Nature Park, a sanctuary for elephants in northern Thailand.

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Contact Us

For inquires please contact Kristin or Scott at sabai@loxinfo.co.th

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Elephant Nature Park

sabai designs supports Elephant Nature Park, a sanctuary for injured and mistreated elephants in northern Thailand. The founder of the park, Sangduen 'Lek' Chailert, is an award winning conservationist who has been passionately championing the rights of the Asian elephant for decades. Please visit our Ele Store to see elephant jewellery, cards, paintings and sculptures. Part of the profit from the sale of items in our Ele Store will go towards helping Lek save more elephants.

www.elephantnaturefoundation.org

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sabai designs

Registered Australian Business

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