Dispatch Details
All our items are despatched in robust tamper-proof packaging as soon as possible after cleared payment has been received, excluding Sunday. Usually we ship next business day after receiving payment. However during busy times we will ship 2/3 days after cleared payment is received.
We will try our best to make sure the transaction is as successful as possible.
Because of our large shipping quantity, we can get a big discount off from EMS company, we offer this discount to our clients directly. Below is the Official EMS Price Page: http://www.ems.com.cn/serviceguide/e-zi-fei-biao-zhun.html
You can check your parcel through EMS online tracking site:
http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE
Please Note:
1. For some remote Cities & Towns. EMS may need 8-12 days to delivery.
2. The postage of boots is not same as the lady shoes, coz the weight of boots is bigger than lady shoes.
3. Using Air Mail services means that dispatching cost is low, but the delivery duration usually take 20-30 working days. And does not offer a tracking service. If you don’t receive your parcel over 30 working days via Airmail, we can ask post office to do the investigation for your parcel, but will take 1-2 months to get the feedback from the post office of your country.
4. EMS/ DHL/UPS/TNT costs more but offers a track and online trace service.
Free Gift Package
We offer free gift package if you need, just sent email to us, or add your notes at PayPal payment.
We offer some discount for each dispatching way compare with the official price which published at each shipping company’s site.
We can not and will not be held responsible for any items lost, delayed on damaged in the post. We leave the item in the care of Air Mail & EMS who have their own compensation scheme which we use if required on those very rare occasions. We ensure all claims are investigated fully.
Please make sure your delivery address is 100% accurate, especially your post code and contact phone number on your eBay registration page. We print and use the delivery address you have typed.
We inform every customer by email when their order leaves our warehouse and is then in the care of Air Mail or EMS of China Post.
Payment Details
We accept the following payment methods
1. PayPal ( Free and safe, we can get your payment instantly)
2. Bank Transfer ( Some transfer fee and safe, we can get your payment in 1-3 days)
3. West Union (Some transfer fee and safe, we can get your payment instantly)
4. Post your money via registered letter directly ( low fee and safe, we can get your payment in 7-10 days)
If you have any difficulty for payment via PayPal, please
contact us. We will try our best to resolve the problems of your payment.
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