Welcome .... fellow makeup lovers! Enter Tiki & Cha Cha Emporium & you will find top line professional quality make-up brands, special effects, beauty tools & accessories ..... MASQUERADE PROFESSIONAL, MEHRON, KRYOLAN, BEN NYE, NAPOLEON PERDIS etc. We offer great prices for quality & friendly, efficient customer service! If you are into Stage, Film, TV, Photographic, Special Event, Special FX, Face & Body Painting or Dance Performance Makeup or JUST LOVE MAKEUP! .... then add me to your list of favourite sellers & visit often! Check out the new fashion clothing & jewellery categories, there's something for everyone.
TO ALL MY WONDERFUL CUSTOMERS, My store will remain open over the festive season, however please keep in mind that Australia Post transit times will be interrupted by the public holidays. Last day for posting before Xmas will be Thurs 24/12, post office is closed from Fri 25/12 - Mon 28/12, open again Tues 29/12 - Thurs 31/12, closed from Fri 1/1 - Sun 3/1/2010 I'm happy to post during the opening times. THANKYOU FOR YOUR BUSINESS THROUGHOUT THE YEAR, I WISH YOU ALL A SAFE HAPPY CHRISTMAS & NEW YEAR !! CHEERS, TIKIANDCHACHA! |
 | | Contact appreciated within 3 days & payment required within 5 days please.
Registered Post only is offered to provide you with buyer protection & for your peace of mind. Express Post Platinum is available upon request, please request a quote before completing checkout. Queries? Just email me via Ebay message system. I'm happy to help... Happy shopping!
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|  | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:Refund can be given if item is returned within 7 days from date of purchase, in original packaging with product intact & unused. No refund if items have been tested due to health regulations. Buyer to pay for return postage costs which are also non-refundable. Item must be returned in original packaging via original postage method. | | Q:Do you combine shipping? | | | A:Yes. My Store checkout is set up to calculate your total, 50c per item extra will be charged. The highest postage will be charged first, then 50c per item after that. This is for Registered Post only. Once checkout is complete, I can't combine postage on two separate completed invoices. | | Q:When can I expect my order to arrive? | | | A:I aim to post the same day when your payment fully clears. Allowing for working business days only, Regular Post can take up to 6 days [sometimes longer for some states like WA,Tas]. Registered Post only will be offered. If you want an Express service, just email me for a quote first. | | Q:How much is the Shipping and Handling Charge? | | | A:Regular 500g satchel alone costs $5.50 + Registration $2.80 note my standard price is priced below this amount. When you receive your item,consider cost of postage,parcel,packaging. For multiple purchases - only 50c extra per item. Because most items in my store are makeup, they have to be posted as a parcel [not small/flat enough for letterpost | | Q:Do you ship internationally? | | | A:No, not at this time. I gladly accept any enquiries, please email me. | | Q:How will my item be packaged? | | | A:All items are well packaged to ensure their safe arrival to you. I use bubble wrap, aircells etc. & post in appropriate parcels & boxes & in accordance with Australia Post regulations. I don't send makeup items as letterpost. | | Q:What if I receive a damaged item? | | | A:Great care is taken in packaging your item to ensure its safe arrival to you,once it is posted it is Australia Post's responsibility. Registered Post is currently the only postage method available in my store. In the event of a lost or damaged item, contact me asap so I can follow up matter with Australia Post. | | Q:Why do you want me to confirm my address when it displays for you when I make a purchase? | | | A:There are many reasons, the first being-to avoid postage problems/errors, once a parcel is posted it is very difficult to retrieve it out of the postal system. Ebay members may move house & forget to update their registered address. I value your custom, so to avoid disappointment & financial loss it's easier just to email me & confirm your address. | | Q:What should I do if I'm not happy with my purchase? | | | A:I go to great lengths to describe items accurately, include dimensions, any flaws etc. & I photograph items to reflect their true colours as best I can. But if for any reason, you've simply changed your mind, not your colour or disappointed in any way- DON'T USE IT, Email me asap to arrange for a refund within 7 days before leaving feedback. | | Q:Do you accept enquiries about other makeup or fashion items? | | | A:Yes. I love to hear from my customers about what you are interested in, this also keeps me updated with current market trends & needs, just email me any queries, I'm happy to help if I can. All transactions are completed within my Ebay store & within Ebay trading policies. | | Q:What can I do if I can't pay within the time frame? | | | A:If you genuinely can't pay within the time frame & require a payment extension, please email me asap to work it out. If I don't receive payment within the required time frame, don't hear from you or receive any replies to my emails, then I can only assume that you are a 'non payer' & not a serious buyer. Good communication is appreciated ! | | Q:What is your preferred payment method? | | | A:PAYPAL PREFERRED AND ACCEPTED. PLEASE NOTE: I will also accept BANK DEPOSIT BY REQUEST. Just 'REQUEST A TOTAL' before completing checkout,please email me & I will provide you with an invoice with relevant bank details. | | Q:Do you allow pickups or do you have a walk in store? | | | A:No, not at this time. |
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