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			urbanoriginal

			Maintained by: urbanog ( 59390)
			UrbanOriginal provides fashion forward shoes & apparel for progressive teen juniors & young women. We specialize in offering unique and trendy styles that can't be found elsewhere. We have new styles added everyday!

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ADDITIONAL ITEMS ARE NOW SHIPPED FREE! (US addresses only) - buy more & save more!

Most orders are shipped out within 48 to 72 hours (excluding weekends and holidays) after payment has been received and cleared

Domestic orders are shipped FedEx Ground which takes 2 to 5 business days for delivery. You will receive an email from us (info@urbanog.com -- please add this to your address book in case it gets sorted to the junk mail folder) with your tracking number when your order is being prepared for shipment. (FedEx is proven to be the most reliable service because they have the most scans: scan during pick up, transit, and delivery, so you will know exactly where your package is during every stage. For Ground, most packages will be left at front porch. If your address is an apartment unit, most likely the FedEx driver will leave a notice on your door or try to contact you via phone if no one is present, and you will need to pick it up at a FedEx station, this is to ensure safety.) Please be sure to be present at the time of delivery if possible, FedEx will not honor claims for lost packages if the tracking system shows "Delivered".

All Express Mails requires a signature, if no one is present, FedEx will leave a notice or give you a call. You may also follow up with FedEx by providing them the tracking number.

For P.O. Box, APO, Hawaii, Alaska, we use USPS Priority Mail with Delivery Confirmation which normally takes 2 to 7 business days, please note that the post office does not scan the package during pick up, the tracking number will only work when the package is actually delivered, therefore, please do not panic if the tracking info does not give you enough information, most likely it is still on its way.
We sometimes use Parcel Post when package weight is over limit or for places that do not offer Priority.

U.S. DOMESTIC

U.S. Standard Ground
ITEM	1st ITEM	EACH ADDITIONAL ITEM
APPAREL	$6.99	FREE
SHOES	$10.99	FREE
BOOTS	$14.99	FREE

U.S. 2 Day Express
ITEM	1st ITEM	EACH ADDITIONAL ITEM
SHOES & APPAREL	$21	$5.00
BOOTS	$26	$5.00
Cutoff time for Express service is 12:00 P.M PST - if you pay before 12:00, we will be able to process your order on the same business day, and you will receive it within 2 business days. 2 Day Express service is not available for P.O. Box, APO, Hawaii, Alaska, Guam, and all international orders*

U.S. FedEx Overnight
ITEM	1st ITEM	EACH ADDITIONAL ITEM
SHOES & APPAREL	$30	$5.00
BOOTS	$40	$5.00
Cutoff time for Overnight service is 12:00 P.M PST - if you pay before 12:00, we will be able to process your order on the same business day, and you will receive it on the next business day by 3:00PM (or by 4:30 to some rural areas) Overnight service is not available for P.O. Box, APO, Hawaii, Alaska, and all international orders*

Attention P.O. Box address customers:
Since FedEx do not ship to PO BOX, if you provide a PO Box address and wish to upgrade shipping to Express, please select Overnight; however, keep in mind that we will ship via USPS Express, which may take up to 2 day for some areas.
The "2 Day Express" service is a FedEx Service, and is NOT available for PO Box addresses.

CANADA
Standard shipping method for Canada orders is through USPS Priority Mail, which takes approx. 3 to 5 business days, customers are responsible for all custom duties/taxes:

Canada Standard Shipping
ITEM	1st ITEM	EACH ADDITIONAL ITEM
APPAREL	$17	$5
SHOES	$20	$6
BOOTS	$23	$10

We also offer faster shipping method for Canada orders: USPS Express (EMS) for International orders (method to be determined by Urban Original), which takes about 2 to 5 business days, customers are responsible for all custom duties/taxes:

Canada Expedited Shipping
ITEM	1st ITEM	EACH ADDITIONAL ITEM
SHOES & APPAREL	$30	$10
BOOTS	$35	$10
*Cutoff time for this service is 12:00 P.M PST - if you pay before this time, we will be able to process your order on the same business day (this is our commitment on our side, but due to custom issues and other reasons out of our control, we do not guarantee delivery date) -- all orders paid after cutoff time will be processed on the next business day.

INTERNATIONAL
(We are no longer shipping to Russia, Ukraine, Singapore, Indonesia)
(We reserve the right to cancel orders)
Standard shipping method for all other International orders is through USPS Priority Mail, which takes approx. 7 to 15 business days, customers are responsible for all custom duties/taxes:

International Standard Shipping
ITEM	1st ITEM	EACH ADDITIONAL ITEM
APPAREL	$27	$10
SHOES	$31	$12
BOOTS	$41	$12

We also offer faster shipping method for International orders: USPS Express (EMS) for International orders (method to be determined by Urban Original), which takes about 5 to 10 business days, customers are responsible for all custom duties/taxes:

International Expedited Shipping
ITEM	1st ITEM	EACH ADDITIONAL ITEM
SHOES & APPAREL	$41	$13
BOOTS	$51	$16
*Cutoff time for this service is 12:00 P.M PST - if you pay before this time, we will be able to process your order on the same business day (this is our commitment on our side, but due to custom issues and other reasons out of our control, we do not guarantee delivery date) -- all orders paid after cutoff time will be processed on the next business day.

*International orders' processing time may take longer due to extra inspection. Any delays in customs or other aspects out of Urban Original's control can possibly delay your shipment also.
*All must be paid and shipped together in order to receive combined shipping discount

*Please note that there is a payment cut off time (12:00 PM PST) for all optional expedited shipping methods, all payments submitted after the cutoff time will be process on the next business day*

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